Credit Management

Credits are the consumption units for using IPConfig API services. Different API services consume different amounts of credits. This documentation will help you understand how to manage credits, purchase additional credit packages, and monitor usage.

Credit System Overview

Ways to Obtain Credits

Subscription Membership: Automatically receive credits monthly
- Free users: 1,000 credits/month
- Paid members: 50,000 credits/month
- Lifetime members: 1,000,000 credits/month (forever)
Purchase Credit Packages: One-time purchase of permanent credits
- Credit packages never expire
- Can be stacked
- Multiple specifications available

Credit Consumption Rules

API Service	Credit Cost	Description
Get My IP	Free	No credits consumed
IP Location Query	1 credit/query	Each query consumes 1 credit
Ping Test	1 credit/node	Each test node consumes 1 credit

Credit Balance View

On the credit management page in the console, you can view:

Balance Information Includes:

Current Total Credits: Total available credits
Monthly Credits: Credits gifted from subscription this month
Purchased Credits: Permanent credits obtained through credit packages
Credit Sources: Detailed distribution of credit sources
Usage Statistics: Number of credits used this month

Credit Priority

Credit usage follows this priority:

Use monthly gifted credits first
Then use purchased permanent credits
Purchased credits never expire

Credit Package Purchase

When your subscription's monthly credits aren't enough, you can purchase additional credit packages:

Available Credit Package Specifications:

Basic Package

5,000 Credits: $1.9
Suitable for: Light usage, occasionally exceeding monthly limit

Standard Package

50,000 Credits: $9.9
Suitable for: Medium usage, regular API calls

Advanced Package

500,000 Credits: $19.9
Suitable for: High-frequency usage, large volume API calls

Enterprise Package

5,000,000 Credits: $99.9
Suitable for: Enterprise applications, continuous high-frequency calls

Purchase Process

Select the appropriate credit package specification
Click the "Buy Now" button
Choose payment method and complete payment
Credits will be immediately added to your account

Payment Methods

Credit/Debit Cards
PayPal

Credit Usage Records

On the credit records page, you can view detailed credit usage history:

Record Information Includes:

Time: Specific time of credit change
Type: Credit gain or consumption
Amount: Number of credits changed
Balance: Credit balance after change
Source/Purpose: Specific reason for credit change
API Service: Specific API service that consumed credits

Record Type Descriptions:

Monthly Gift: Credits automatically received by subscription members each month
Credit Package Purchase: Credits obtained through purchasing credit packages
API Consumption: Credits consumed using API services
Refund Return: Credits returned due to refunds and other reasons

Credit Management Best Practices

1. Reasonable Usage Planning

Choose appropriate subscription plans based on actual needs
Monitor monthly credit usage
Purchase credit packages in advance to avoid service interruption

2. Optimize API Calls

Cache IP location query results (24-48 hours)
Reasonably select the number of ping test nodes
Avoid duplicate or unnecessary API calls

3. Cost Control

Regularly check credit usage reports
Adjust subscription plans based on usage patterns
Purchase credit packages in bulk for better prices

Handling Insufficient Credits

When Credits Are Insufficient:

API Calls Rejected: Returns insufficient credits error
Service Suspended: Cannot use paid API services
Free Services: Free services like Get My IP remain available

Solutions:

Purchase Credit Package Immediately: Quickly restore service
Upgrade Subscription: Get more monthly credits

Credit Refund Policy

Credit Package Refunds

Within 7 days: Unused credit packages can request full refund
Partially Used: Prorated refund for unused portion
Fully Used: No refund supported

Subscription Refunds

When subscription is refunded, unused credits for the current month will be deducted accordingly
Purchased credit packages are not affected by subscription refunds

Enterprise Credit Solutions

For enterprise users with large credit needs, we provide customized solutions:

Enterprise Advantages

Bulk Discounts: Better prices for large purchases
Dedicated Support: One-on-one technical support
Flexible Billing: Support for monthly, quarterly billing methods
API Customization: Customize API services based on needs

Contact Information

Email: [email protected]
Online Support: Weekdays 9:00-18:00

Frequently Asked Questions

Q: Do credits expire?

A: Monthly gifted credits reset each month, purchased credit packages never expire.

Q: Can credits be transferred?

A: No, credits are only for use by the account holder.

Q: Can credit packages be refunded?

A: Yes, full refund available within 7 days if unused.

Q: How to view detailed credit usage?

A: You can view detailed usage history on the credit records page in the console.

Q: What error does the API return when credits are insufficient?

A: It returns "InsufficientCredits" error code with corresponding error message.

Q: Can I set up low credit balance alerts?

A: Yes, you can enable credit balance reminder functionality in account settings.

Q: Are there special discounts for enterprise users?

A: Yes, bulk purchases can enjoy volume discounts, please contact customer service for consultation.

Credit Management

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